April 18-19, 2008
"Discover the Amazing Secrets of Using a Patient Care Coordinator in YOUR Practice""You'll See Immediate Results!"Course Dates, Course Fees, Course Schedule, Course Location, Hotel/Transportation, E-Mail, Payment, Registration, Cancellation Policy, Speakers, AGD Info, Sponsors If you'd like to do more ideal treatment more often, with less stress and higher income, then this might be the most important workshop you can attend. Three Reasons To Believe What I Say Reason one: We've successfully been using a PCC in our practice since 2001.
Reason two: We've increased our production and collection every year.
Reason three: We've taught over 75 offices how to do this.
Here is a summary of the benefits you receive |
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You'll learn a new model for a more effective practice so you can do more of the dentistry you want to do. | |
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You'll learn about better first impressions so you can start your relationship with new patients in a positive, expectant light.
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You'll learn to make the new person feel involved, listened to and you'll find out what they really want.
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Your office will learn to build a relationship of trust beginning with the patient's first phone call. Patients will actually show up for their appointment because they feel they have made a friend.
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You'll be able to offer higher levels of treatment and charge more and the dentist won't be the one having to sell that treatment!
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You'll learn how to make sure that someone has the time to LISTEN to the patient and your patients will feel cared about and will trust you to do their dental work.
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You'll learn how to spend quality time with a patient and how to talk about treatment while the doctor gets to spend more time doing dentistry.
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You'll learn how to talk to patients about fees and financing and your office production and collection will go up.
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You'll learn why patients open up and talk and then agree to treatment because they feel comfortable.
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You'll learn to talk to the patient in a non-technical way by answering their unasked questions: "How long will it take?" "Will it hurt?" and "How do I pay?"
And, patients learn what they need to know, therefore, scheduling for treatment.
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Listen to what past participants have said
Testimonial: "I've attended a number of the *with Splash!* workshops in Tyler and have thoroughly enjoyed each and every one. I just wish they had a LUXURY hotel! :) But, the hospitality of the Cokers is great!" |
![]() Testimonial: "We got a lot of great ideas that will hopefully change the way our practice runs!" Participant, October 2004 |
![]() Testimonial: "I had thought about taking my team to Vegas, but I think taking them to your treatment coordinator course will give us much more bang for the buck. I've attended them twice before and they're GREAT!" , October 2004 |
![]() Testimonial: "Rick really brings together some interesting people and I've learned a lot from the other participants as well as the lecturers." |
![]() Testimonial: "Workshops are great learning experiences, but the meals together really makes the experience more enjoyable." |
![]() Testimonial: "It was excellent. We got a lot of 'meat,' not just the sizzle." |
![]() Testimonial: "The speakers were all very 'real' and informative...NOT boring." |
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You get at least 10 times your money's worth!
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We offer an intimate group to facilitate interaction and learning. | |
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Our speakers are actually "in the trenches" and doing this on a daily basis.
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We take a team approach - the whole office must be onboard to allow positive change to take place.
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We have spent the past 5 years developing the role of a Patient Care Coordinator in our office. We can save you the frustration of having to figure out how to get started and why you will want to get started.
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We'll talk you through some of the finer points of working with patients that will dramatically increase the number of people actually making appointments for treatment in your office.
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We'll tell you how a simple change in your telelphone script can increase your quality appointments by up to 200%... or more!
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We'll tell you about the little-known conversation that will actually get patients to sign up for your services.
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Our sales increased 70% when we changed the focus of our practice... and how you can easily model this success!
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We'll tell you how to create fierce customer loyalty that leaves your patients indifferent to the marketing tactics of even your biggest competitors!
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Course FeesSeminar Price: $2580. Includes doctor's registration, wine/cheese, breakfasts (2), lunches (2), Friday night dinner, and supplemental materials. (Doctor's spouse will be given a complimentary ticket with doctor's registration. This is only to encourage "nondental" spouses to attend and does not transfer to a team member.) If doctor doesn't attend, the first team member will register at this price. EARLY BIRD SPECIAL: $2,280.00 (Last Day for Early Bird Pricing: March 7, 2008). Additional Team Members: $620. EARLY BIRD SPECIAL: $570.00 (Last Day for Early Bird Pricing: March 7, 2008.) Return to top of page
Course Schedule"Discover the Secrets of Using a PCC in Your Practice"Thursday, April 17, 2008 Friday, April 18, 2008 8:30-9:30: Dr. Rick Coker, Welcome and "Why It's Important to Develop the Practice You Want," (551/1) 9:30-10:00: Melinda Coker, "A View of the PCC from a Patient's Perspective" (551/.5) 10:00-10:15 Break 10:15-12:00: Mary Paroline, "The Dance from the Front Office Perspective" (551/2) 12:00-1:00: Lunch (served at the seminar) 1:00-2:30: Cindy Barnett, "New Patients and Treatment Acceptance" (550/1.5) 2:30-2:45 Break 2:45-4:30: Cindy Barnett, "New Patients and Treatment Acceptance" (738/2) Everyone is invited to the home of Dr. and Mrs. Coker for dinner. Wine and hors d'oeuvres will be served at 7:00. Dinner will be served at 8:00. Saturday, April 19, 2008 8:30-9:00: Melinda Coker, "Branding and Marketing," (551/.5) 9:00-9:30: Dr. Rick Coker, "The PCC from the Dentist's Point of View," (551/.5) 9:30-10:00: Cindy Barnett, "New Patients and Treatment Acceptance," (551/.5) 10:00-10:15: Break 10:15-12:00 Cindy Barnett and Mary Paroline, "Role Playing" (So you can see how it actually works.) (570/2) 12:00-1:00: Lunch (served at the seminar)
1:00-1:30: Dr. Rick Coker, "Wrap Up" (557/.5) 1:30-3:00: Panel of Speakers for "Question and Answer" (557/1.5) with Splash! workshops are presented in coordination with Dr. Rick Coker's Smile Studio and involve good friends, i.e., good dentists who enjoy what they do and love to learn. We hope you will come join us! Presenters
Dr. Coker has been practicing aesthetic and cosmetic dentistry in Tyler, Texas since he graduated from the University of Texas Dental Branch in 1972. He has completed the Pete Dawson workshops, has finished the Pankey Continuum, was an active member of Avrom King's Nexus Network, has attended most of Omer Reed's Napili workshops, and has completed the Anterior Esthetics and Occlusion course at the Hornbrook Group. Dr. Coker has also been active in education within dentistry. He served as president of the Texas Academy of Dental Practice Administration, was Marketing Chairman for the Texas Academy of Cosmetic Dentistry, was on the board of directors of the Association for Contemporary Dental Education (ACDE), and currently serves as a Board member of the Genr8Tnext internet dental group. He has lectured in several areas of dentistry including cosmetic dentistry and the use of an NTI within a cosmetic practice. He and his wife, Melinda, regularly host meetings in Tyler.
Cindy has worked in dentistry since 1984 and has worked for Dr. Coker nearly 10 years. Cindy has been a clinical assistant for a periodontist and two general dentists. She came to the Smile Studio as a chairside assistant, but moved to the "treatment coordinator" position four years ago. Her perspective on the value a treatment coordinator can add to the dental office is something you must hear. Cindy has attended the Hornbrook Occlusion course, the NTI Restorative Summit and genR8TNext/Academy of Comprehensive Esthetic Dentistry - Las Vegas 2005. She has spoken at the "Secrets of Success," "Putting the NTI to Work, and "Develop Your Focus" workshops.
Hotel and Transportation Information For hotel and transportation information, please go to the "Hotel Information" page. Return to top of pageRegistrationTo register, please go to "Registration" page and fill out form.For payment information, please go to "Registration" page. There you will find instructions for mailing a check or paying with a credit card. For information on the cancellation policy, please go to "Registration" page. If you have any questions, please e-mail Melinda Coker at: melinda@withsplash.com Meeting sponsored by with Splash! and Dr. Rick Coker's Smile Studio. AGD INFO - with Splash! as a PACE-approved program provider of continuing dental education in Texas. Subject code numbers are inserted in above schedule. The AGD program provider # is 300556. Total credit hours: 12.5 (Lecture Hours). "PACE approval does not imply endorsement by the Academy of General Dentistry of course content, products, or therapies presented, nor does this approval imply that this course will be accepted by the Texas State Board of Dental Examiners for mandatory CE hours." For more general information about our workshops, click here. © 2008 by with Splash! - All Rights Reserved |